Conflict to Collaboration | 5/19
Virtual Class
Number of Seats Available: 25Conflict exists in every organization and to a certain extent, may indicate a healthy exchange of ideas and creativity. However, the last thing anyone wants or needs is for conflicts with co-workers or supervisors to threaten the ability to collaborate or work effectively.
Conflict to Collaboration explores the definition of workplace conflict and presents tools for managing conflict effectively. While examining such ideas as behavior and word choice, participants will learn the difference between a mindset of conflict (win/lose) and a mindset of collaboration (win/win). The course also outlines the steps for collaboration and allows participants time to apply new insights to solving a workplace-related conflict.
After completing this course, participants will be able to:
- Create a collaborative mindset and choose words that reduce defensiveness and conflict
- Choose between the five styles of conflict management to effectively address specific conflicts
- Interact effectively with others, despite the conflict management style they are displaying
Our live, instructor-led classes are designed for, and rely on, active participation to ensure a quality learning experience. Because of this, these sessions will not be paused and will not be recorded for future use or reference.
Technology Note for Attending Virtual Training
Before attending an Archbright virtual training class, please ensure that your internet connection provides a minimum of 5 Megabits per second (Mbps) in upload speed. To check your upload speed, visit www.speedtest.net and perform a speed test. If the reported upload speed is significantly less than 5 Mbps, you may experience connectivity issues during your virtual training session, and in such case, we recommend seeking an alternative option.
Cancelation Policy:
Archbright's cancelation policy has changed!
- If you wish to cancel OR reschedule your registration and you provide at least 2 business days' notice, a $100 change fee will now apply. All payments in excess of $100 will be refunded. If the registration fee is less than $100, there will be no refund issued.
- Cancelations requested with less than 2 business days' notice are non-refundable.
- An organization is permitted to send a different individual in place of someone else and not incur the $100 fee, however some exceptions apply.
- If you have any questions regarding this policy, please feel free to contact us at Info@archbright.com.