Conflict to Collaboration | 12/4
Virtual Class
Number of Seats Available: 5Conflict exists in every organization and to a certain extent, may indicate a healthy exchange of ideas and creativity. However, the last thing anyone wants or needs is for conflicts with co-workers or supervisors to threaten the ability to collaborate or work effectively.
Conflict to Collaboration explores the definition of workplace conflict and presents tools for managing conflict effectively. While examining such ideas as behavior and word choice, participants will learn the difference between a mindset of conflict (win/lose) and a mindset of collaboration (win/win). The course also outlines the steps for collaboration and allows participants time to apply new insights to solving a workplace-related conflict.
After completing this course, participants will be able to:
- Create a collaborative mindset and choose words that reduce defensiveness and conflict
- Choose between the five styles of conflict management to effectively address specific conflicts
- Interact effectively with others, despite the conflict management style they are displaying
Our live, instructor-led classes are designed for, and rely on, active participation to ensure a quality learning experience. Because of this, these sessions will not be paused and will not be recorded for future use or reference.
Technology Note for Attending Virtual Training
Before attending an Archbright virtual training class, please ensure that your internet connection provides a minimum of 5 Megabits per second (Mbps) in upload speed. To check your upload speed, visit www.speedtest.net and perform a speed test. If the reported upload speed is significantly less than 5 Mbps, you may experience connectivity issues during your virtual training session, and in such case, we recommend seeking an alternative option.
Cancelation Policy:
If you wish to cancel your registration and receive a refund, we must be notified at least 2 business days before your scheduled class. For cancelations received less than 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancelation at 206.329.1120 or 509.381.1635.
Silver and Gold members using their credit code must cancel at least 2 business days before the class date to have their credit reinstated.