Supervisory Skills | 12/3, 12/4, & 12/5
Virtual Class
Number of Seats Available: 15This class is designed for managers and supervisors in manufacturing, construction, healthcare, retail, as well as other industries with a similar workforce.
A Gallup poll of more than a million employed U.S. workers concluded that the number one reason people quit their jobs is a bad boss or immediate supervisor. The good news is that supervisors can dramatically boost their effectiveness through the use of consistent models for everyday supervision activities.
And since repeated practice of a skill significantly improves retention and on the job application, Supervisory Skills (our most popular course) includes structured activities where participants actively practice the skills they gain during the class.
After completing this course, participants will be able to:
- Improve communication with employees at all levels of the organization
- Give objective, results-based feedback
- Improve substandard performance and retain high performers through coaching
- Increase quantity and quality of work completed through delegation
- Promote employee fairness and company protection with thorough documentation
- Foster teamwork and make effective decisions as a team
Note: The following stand-alone classes will be covered in Supervisory Skills: Feedback for Success, Coaching for Success, Discipline and Documentation, and Delegating and Setting Expectations. This curriculum is also taught in our Management Fundamentals course.
Our live, instructor-led classes are designed for, and rely on, active participation to ensure a quality learning experience. Because of this, these sessions will not be paused and will not be recorded for future use or reference.
Technology Note for Attending Virtual Training
Before attending an Archbright virtual training class, please ensure that your internet connection provides a minimum of 5 Megabits per second (Mbps) in upload speed. To check your upload speed, visit www.speedtest.net and perform a speed test. If the reported upload speed is significantly less than 5 Mbps, you may experience connectivity issues during your virtual training session, and in such case, we recommend seeking an alternative option.
Cancelation Policy:
If you wish to cancel your registration and receive a refund, we must be notified at least 2 business days before your scheduled class. For cancelations received less than 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancelation at 206.329.1120 or 509.381.1635.
Silver and Gold members using their credit code must cancel at least 2 business days before the class date to have their credit reinstated.