Holding Others Accountable for Great Performance | 11/15
Virtual Class
No Seats RemainingAs a supervisor, you are responsible for delivering great results with the help of your team. However, it can be nearly impossible if your team members are not doing their part effectively. What if team members know what to do and are still not doing it? What if talking to someone about their performance feels like the last thing in the world you want to do? This course will help you learn to apply a five-step approach for holding others accountable so that you can be counted on to deliver great team performance and results.
After completing this course, participants will be able to:
- Define accountability and the role of a supervisor in holding others accountable
- Identify the most common causes of poor performance and list solutions for each
- Recognize conflicting priorities and uncover other forces that may be obstacles to great performance
- Acknowledge challenges and plan appropriate strategies for having a tough conversation with someone about his or her performance
- Apply a five-step approach so others can count on you to deliver great team performance and results
Cancelation Policy:
If you wish to cancel your registration and receive a refund, we must be notified at least 2 business days before your scheduled class. For cancelations received less than 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancelation at 206.329.1120 or 509.381.1635.
Silver and Gold members using their credit code must cancel at least 2 business days before the class date to have their credit reinstated.
Our live, instructor-led classes are designed for, and rely on, active participation to ensure a quality learning experience. Because of this, these sessions will not be paused and will not be recorded for future use or reference.
Technology Note for Attending Virtual Training
Before attending an Archbright virtual training class, please ensure that your internet connection provides a minimum of 5 Megabits per second (Mbps) in upload speed. To check your upload speed, visit www.speedtest.net and perform a speed test. If the reported upload speed is significantly less than 5 Mbps, you may experience connectivity issues during your virtual training session, and in such case, we recommend seeking an alternative option.