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Feedback for Success | 2/7

February 7, 2025
08:30 am - 12:00 pm Pacific Time

Virtual Class

Number of Seats Available: 25

Specific, timely, and actionable feedback improves workplace performance and working relationships. However, supervisors and managers often hesitate to give corrective feedback for fear of demotivating their team members. 

Employees must receive regular, constructive feedback to correct performance problems. In Feedback for Success, participants will learn an objective, fact-based model to improve substandard performance that minimizes the employee's defensiveness. Participants will also learn a model for giving feedback to employees who meet and exceed standards to further engage and motivate them.

After completing this course, participants will be able to:

  • Deliver timely, accurate, and actionable feedback to employees
  • Reduce employee defensiveness by describing performance in fact-based language
  • Acknowledge high performers using a three-step feedback model 
  • Improve substandard performance using a five-step feedback model 
  • Respond effectively when an employee withdraws, rebuts, or blames others after receiving feedback

Note: Feedback for Success is offered as a stand-alone class and is also one module in either of our 3-day classes, Supervisory Skills or Management Fundamentals.

Our live, instructor-led classes are designed for, and rely on, active participation to ensure a quality learning experience. Because of this, these sessions will not be paused and will not be recorded for future use or reference.

 

Technology Note for Attending Virtual Training

Before attending an Archbright virtual training class, please ensure that your internet connection provides a minimum of 5 Megabits per second (Mbps) in upload speed. To check your upload speed, visit www.speedtest.net and perform a speed test. If the reported upload speed is significantly less than 5 Mbps, you may experience connectivity issues during your virtual training session, and in such case, we recommend seeking an alternative option.

Cancelation Policy: 

Archbright's cancelation policy has changed!

  • If you wish to cancel OR reschedule your registration and you provide at least 2 business days' notice, a $100 change fee will now apply. All payments in excess of $100 will be refunded. If the registration fee is less than $100, there will be no refund issued.
  • Cancelations requested with less than 2 business days' notice are non-refundable.
  • An organization is permitted to send a different individual in place of someone else and not incur the $100 fee, however some exceptions apply.
  • If you have any questions regarding this policy, please feel free to contact us at Info@archbright.com.