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To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.
Join us for our Monthly Safety Webinar!
If your team members are not doing their part effectively, it can be nearly impossible to deliver great results.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
All projects share core components related to planning and oversight. Understanding and utilizing a few standardized methods and procedures to prepare and launch a project will help keep it focused, on task, and driving toward on-time delivery.
Excellent customer service is crucial for good business. Learn to deal with internal and external distractions, to listen for the meaning behind customers’ communications, and to respond professionally to difficult customers of any type.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
Intended for all employees in General Industry, our OSHA 10-hour General Industry training is an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910. Participants will learn general awareness on recognizing and preventing hazards in a general industry setting.
Leaders can’t take a cookie-cutter approach to managing people. A leadership style that motivates and inspires one individual may plunge another into poor performance.
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong.
Learn a powerful set of interaction skills that enables you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
Gallup reports that 1 in 2 employees have left their job to get away from their manager, and that 70% of the variance between high and low employee engagement is caused by managers.
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