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Intergenerational conflict at work can cause decreased productivity, poor customer service, and high turnover. With four generations in the workplace, learn the preferences, strengths, and challenges that members of each generation offer.
This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
Discover those core concepts and the foundational skills they need to prepare, organize, and deliver effective presentations.
A culture with weak accountability is one where those who see problems say nothing because they assume they don’t have the authority or skills to raise a concern.
Leaders and individual contributors learn how to package their ideas in a way that will win over even the most skeptical individuals, using strategies for effectively capturing people’s attention, transforming their perspectives, and gaining their commitment to taking action.
In July, Washington State joined California, New Jersey, Rhode Island, and New York and enacted a Paid Family and Medical Leave Act (PFML). Many more employees are eligible for leave under PFML than are eligible for FMLA. PFML can be taken to care for a broader number of family members.
Annual performance reviews are a key component of employee and team development. Learn the basics of documenting performance and delivering performance conversations to capture all the benefits without exposing the company to the risks.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
Regulation 49 CFR 172.700-704 requires everyone participating in the transportation of hazardous materials be trained within 90 days of hiring or reassignment. This course satisfies this regulation. Employees that need this training include those typing the paperwork, packing the material, driving the truck, signing documents and authorizing the shipment.
This course satisfies the requirement in Regulation 49 CFR 172.700-704 for recurrent training at least every three years for everyone participating in the transportation of hazardous materials. Employees that need this training include those typing the paperwork, packing the material, driving the truck, signing documents and authorizing the shipment.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
Each year brings many changes in laws, regulations, and court interpretations affecting employers.
Employees are faced with dozens of decisions every day. Tackling Ethical Issues gives participants the information, tools, and practice they need to make the best decisions in the workplace—for themselves, their companies, and their customers.
In Developing Your Company’s Training Plan, you will learn how to look at the training needs of the entire organization and map your training needs to the goals of your company.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
Now open for registration. The Management Academy is a 6-week cohort learning program designed to develop effective workplace leaders and powered by Development Dimensions International (DDI).
Register today for “Workplace Violence Prevention and Intervention” -- a webinar that will identify the behaviors which are most likely to escalate to violence and what employers can do to reduce the number and severity of incidents of violence.
A system of progressive discipline and proper documentation offers protection to a company while creating fairness for the employee. Learn to document disciplinary action thoroughly and accurately and deliver disciplinary action to support improved performance.
Provide practical and timely information for employer representatives who by virtue of their position are charged with investigating a workplace complaint.
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