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The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
If your team members are not doing their part effectively, it can be nearly impossible to deliver great results.
Join us for our Monthly Safety Webinar!
No one affects engagement and retention more than the employee's immediate leader. Learn how to determine what drives each individual's engagement, as well as methods for proactive engagement and talent retention.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
This course teaches a logical decision-making process that addresses the critical elements that result in high-quality business decisions.
Review recent changes and other relevant employment law updates.
This course teaches leaders the interaction essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.
Effective delegation results in higher quality, increased efficiency, and better engagement within your team. Learn how to determine what and when to delegate, who you should delegate to, and what level of authority to give when delegating.
Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.
Intergenerational conflict at work can cause decreased productivity, poor customer service, and high turnover. With four generations in the workplace, learn the preferences, strengths, and challenges that members of each generation offer.
This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
All projects share core components related to planning and oversight. Understanding and utilizing a few standardized methods and procedures to prepare and launch a project will help keep it focused, on task, and driving toward on-time delivery.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
Leaders and individual contributors learn how to package their ideas in a way that will win over even the most skeptical individuals, using strategies for effectively capturing people’s attention, transforming their perspectives, and gaining their commitment to taking action.
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