Specific, timely, and actionable feedback improves workplace performance and working relationships. However, supervisors and managers often hesitate giving corrective feedback for fear of demotivating their team members.
Employees must receive regular, constructive feedback in order to correct performance problems. In Feedback for Success, participants will learn an objective, fact-based model to improve substandard performance that minimizes the employee’s defensiveness. Participants will also learn a model for giving feedback to employees who are meeting and exceeding standards to further engage and motivate them.
After completing this course, participants will be able to:
Note: Feedback for Success is offered as a stand-alone class, overlaps somewhat with Leadworker Effectiveness, and is one module in our 3-day Supervisory Skills course.
Requests for cancellation received at least 2 business days prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Service Representative to process your cancellation at 206.329.1120 or 509.381.1635.
Gold members using their credit code must cancel at least 2 business days prior to the class date to have their credit reinstated.
This screen shows you the details for the selected product.
Click the "Add to Cart" button to add this product to your shopping cart. You can enter a quantity larger then 1 to add multiples of this product to your shopping cart.
If the product is full you will see a "Wait List" button. Click this button if you would like to be notified if/when capacity is added. If capacity is increased we will email you. Upon receipt of the increased capacity notification, registration will be on a first-come, first-served basis.
If the product is not ready for purchase you will see a "Notify Me" button. You can click this button if you would like to be notified when this product is ready for purchase.
Some products can only be purchased through our partner. In this case you will see an "External Register" button. Click this button to purchase through our partner's website.