As a supervisor, you are responsible for delivering great results with the help of your team. However, if your team members are not doing their part effectively, it can be nearly impossible. What if team members know what to do and are still not doing it? What if talking to someone about his or her performance feels like the last thing in the world you want to do? This course will help you learn to apply a five-step approach for holding others accountable so that you can be counted on to deliver great team performance and results.
After completing this course, participants will be able to:
Requests for cancellation received at least 2 business days prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancellation at 206.329.1120 or 509.381.1635.
Gold members using their credit code must cancel at least 2 business days prior to the class date to have their credit reinstated.
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