This class is designed for supervisors and managers in manufacturing, transportation, construction, agriculture, and wholesale organizations, as well as other industries with a similar workforce.
A Gallup poll of more than a million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor.
The good news is that supervisors can dramatically boost their effectiveness through the use of consistent models for everyday supervision activities.
And since repeated practice of a skill significantly improves retention and on the job application, Supervisory Skills (our most popular course) includes structured activities where participants actively practice the skills they gain during the class.
Through real-world case studies, group discussions, and break-out sessions, attendees will share this experience with supervisors and managers from similar work environments.
After completing this course, participants will be able to:
NOTE: Supervisory Skills overlaps with the following standalone classes: Leadworker Effectiveness, Feedback for Success, Coaching for Success, Delegating and Setting Expectations, and Discipline and Documentation.
Length: 18 Hours (3 Days)
HRCI Credits: This program has been submitted to HR Certification Institute for review.
Type of Delivery: Classroom
Requests for cancellation received at least 2 business days prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancellation at 206.329.1120 or 509.381.1635.
Gold members using their credit code must cancel at least 2 business days prior to the class date to have their credit reinstated.
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