Research shows that employers who don’t instill a culture of civility in their organizations feel the impact. Incivility multiplies when not curbed—more than twice as many employees in uncivil workplaces vs. civil workplaces report they are hearing more uncivil comments at work than they used to—and organizations spend 13% of their time addressing the fallout of the behavior.
Civil Treatment for Leaders (CTL) provides leaders with the skills and insights they need to achieve positive business results and engage employees in ways that inspire their best work.
Rather than focusing on the law exclusively, CTL focuses on a wide range of behaviors based on realistic business simulations to spark new insights for your leaders. With simple and sustainable learning models and tools, leaders develop skills proven to positively impact workplace culture and business results.
After completing this course, participants will be able to:
This program is designed for leaders.
Requests for cancellation received at least 2 business days prior to the class date will be accepted and the class fee will be refunded in full. For cancellations received within 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Service Representative to process your cancellation at 206.329.1120 or 509.381.1635.
Gold members using their credit code must cancel at least 2 business days prior to the class date to have their credit reinstated.
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