Archbright University

Leadworker Effectiveness

Course Description

Leads play a crucial role in many organizations—overseeing the daily work of the front-line employees, making sure the productivity goals are met within quality and safety standards. This can be difficult without the organizational authority that a supervisor has, so Leads must develop the power of influence to have an impact.

In Leadworker Effectiveness, Leads will learn skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations and giving feedback to improve performance.

After completing this course, participants will be able to:

  • Manage relationships with non-Leads for increased teamwork and productivity
  • Use active listening techniques to increase information sharing across the team
  • Effectively set performance expectations with employees
  • Acknowledge high performers with a three-step feedback model
  • Improve substandard performance using a five-step feedback model

This program is designed for:

Supervisors and Managers

Prerequisite:

None

Length:

7 hours (1-day)

HRCI Credits:

This program has been submitted to HR Certification Institute for review.

Type of Delivery:

Classroom

Upcoming Class Dates:

Online | 5/18/2020 – 5/18/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 6/2/2020 – 6/2/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Tacoma | 6/18/2020 – 6/18/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 6/30/2020 – 6/30/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Spokane | 7/14/2020 – 7/14/2020 | 9:00 AM to 5:00 PM | List Price: $270.00
Seattle | 7/23/2020 – 7/23/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 7/27/2020 – 7/27/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 8/3/2020 – 8/3/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Online | 8/5/2020 – 8/7/2020 | 8:30 AM to 11:00 AM | List Price: $510.00
Seattle | 9/11/2020 – 9/11/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Tacoma | 9/15/2020 – 9/15/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 9/23/2020 – 9/23/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 10/5/2020 – 10/5/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Online | 10/13/2020 – 10/15/2020 | 9:00 AM to 11:30 AM | List Price: $510.00
Tri-Cities | 10/14/2020 – 10/14/2020 | 8:30 AM to 4:30 PM | List Price: $270.00
North | 10/22/2020 – 10/22/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 11/6/2020 – 11/6/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Spokane | 11/10/2020 – 11/10/2020 | 9:00 AM to 5:00 PM | List Price: $270.00
Yakima | 11/10/2020 – 11/10/2020 | 8:30 AM to 4:30 PM | List Price: $270.00
Seattle | 11/11/2020 – 11/11/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 12/15/2020 – 12/15/2020 | 8:30 AM to 4:30 PM | List Price: $510.00
Seattle | 12/29/2020 – 12/29/2020 | 8:30 AM to 4:30 PM | List Price: $510.00