Course Description

Selecting the right person for a job is one of the most important decisions an organization or supervisor will make. With the cost of turnover between 20% and 200% of an employee’s annual salary  (depending on skill level and position), hiring decisions also significantly impact an organization’s bottom line.

In Hiring Practices for Equity & Excellence, participants will learn best practices to use throughout the hiring process. These include conducting job analyses, asking behavior-based interview questions, and rating candidates quantitatively with a scoring matrix. The class will also cover common hiring pitfalls that can increase an organization’s legal risk.

After completing this course, participants will be able to:

• Analyze the technical and behavioral attributes required for a position
• Recognize common red flags on applications and resumes
• Deliver an exceptional candidate experience through a structured, engaging interview process.
• Reduce interviewer bias with a candidate scoring matrix