Archbright University

Course Description

When feedback and coaching have not corrected performance problems, disciplinary action delivers a stronger message. As a result, many employees will change their attitudes and behaviors. For those who don’t, organizations may then proceed with disciplinary action with greater confidence and security.

This course highlights the importance of accurate and detailed documentation in disciplinary actions, teaching managers how to create and maintain a fact file. Participants will examine factors for determining appropriate discipline and become familiar with common actions such as verbal and written warnings. 

Note: Discipline and Documentation is offered as a stand-alone class and is also one module in our 3-day Management Fundamentals course.

After completing this course, participants will be able to:

• Develop a simple yet effective system of recording observations in an ongoing fact file.
• Promote employee fairness and company protection with a 4-step disciplinary action process.
• Determine the appropriate disciplinary action.
• Document disciplinary action thoroughly and accurately.
• Deliver disciplinary action to support improved performance.