Course Description

Have you ever assigned a task to someone only to have the end result in a far cry from what you expected? In Delegating and Setting Expectations you will learn a five-step process that will dramatically improve the chances that the product you receive matches the product you asked for. You will also gain skill in making successful decisions about what and when to delegate, whom you should delegate to, and what level of authority to give when delegating. Effective delegation results in higher quality, increased efficiency, and better engagement within your team.

Note: Delegating and Setting Expectations is offered as a stand-alone class and is also one module in our 3-day Supervisory Skills course.

After completing this course, participants will be able to:

• Make successful decisions about what to delegate, when, and to whom
  
• Grant an appropriate level of authority when assigning tasks
  
• Apply a five-step process for setting performance expectations
  
• Develop a plan to successfully set performance expectations for a specific task