Archbright University

Crucial Accountability®

Course Description

A culture with weak accountability is one where those who see problems say nothing because they assume they don’t have the authority or skills to raise a concern. Our research shows when people see accountability as “someone else’s job” they waste time, resources, and morale—specifically, employees waste $1,500 and an eight-hour workday for every accountability discussion they avoid. These costs skyrocket when you consider that 95 percent of a company’s workforce struggles to hold their colleagues accountable. 

This course teaches a straightforward, step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. It uses video, group discussions, skill practice, and real-life application to make the course both entertaining and engaging.

Note: Crucial Accountability is available as either a 1-day public class or a 2-day onsite class. Please reach out info@archbright.com for more details about the different sessions.

After completing this course, participants will be able to:

  • Hold anyone accountable
  • Master performance discussions
  • Motivate others without using power
  • Manage projects without taking over
  • Move to action

This program is designed for:

Supervisors and Managers

Prerequisite:

None

Length:

15 hours (2 days)

HRCI Credits:

This program has been submitted to HR Certification Institute for review.

Type of Delivery:

Classroom

This class is not currently scheduled.