Organizations need leaders who can do more and be more in order to succeed in today’s complex environment. They need frontline leaders with strong interpersonal skills who can get things done by mobilizing and engaging others.
This foundational course for most Interaction Management® courses helps leaders communicate effectively so they can spark action in others. The course teaches leaders the interaction essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.
After completing this course, participants will be able to:
- Achieve results through others by building strong interpersonal relationships.
- Plan for successful interactions with team members ─ in person and virtually.
- Provide meaningful, supportive feedback that motivates team members and helps individuals improve their performance.
- Impact business outcomes by consistently meeting the personal and practical needs of others.
This program is designed for:
Supervisors, Managers, and HR Professionals
Type of Delivery:
This program has been pre-approved by the HR Certification Institute.