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Supervisors and Managers are responsible for compliance within a wide range of complex laws and regulations. Learn how to identify situations in which statutory or contractual legal mandates or restrictions will affect your course of action.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success.
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong.
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
Research shows that employers who don’t instill a culture of civility in their organizations feel the impact.
Many selection processes fall short because managers focus solely on the interview itself. During Hiring Winners, participants will learn the entire process—from analyzing the job requirements, to conducting the actual interview, to evaluating candidates, and extending a job offer.
It is often said that an organization’s greatest asset is its people. That’s why the role of a coach is especially important. Learn a straightforward model to develop coaching skills that improve employee performance and interpersonal effectiveness.
People management is not “one-size-fits-all.” The most effective managers bring out the best in their people by adapting their approach to the individual in front of them at the moment.
Just one employee with chronic performance problems can drag down the productivity and morale of an entire work group, as well as dominate a leader's time and lead to frustration and stress. In this course, participants build leaders' skills in handling chronic performance problems.
Federal and State Wage and Hour Regulations are arguably the most confusing and difficult area of employment and personnel law to administer.
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