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In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
Explore the definition of workplace conflict and the tools for managing conflict effectively. While examining mindset, word choice, and conflict management styles, participants will learn practical skills they can put to immediate use in the workplace.
Prepare for Success. If you are ready to pursue an Associate Professional in Human Resources (aPHR®) certification, Archbright can help!
Excellent customer service is crucial for good business. Learn to deal with internal and external distractions, to listen for the meaning behind customers’ communications, and to respond professionally to difficult customers of any type.
A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
This course teaches a logical decision-making process that addresses the critical elements that result in high-quality business decisions.
All projects share core components related to planning and oversight. Understanding and utilizing a few standardized methods and procedures to prepare and launch a project will help keep it focused, on task, and driving toward on-time delivery.
The Workplace Bullying Institute reports that 60% of employees are stressed out at work due to uncivil behavior.
Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.
Research shows that employers who don’t instill a culture of civility in their organizations feel the impact.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
Learn a powerful set of interaction skills that enables you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
Discover those core concepts and the foundational skills they need to prepare, organize, and deliver effective presentations.
Prepare for Success. If you are ready to pursue a Professional in Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®) certification, Archbright can help!
This course arms a new or prospective leader with the knowledge and skills they need to confront the challenges they face early in their leadership career.
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